Support

We're
here

Found a bug? Have a suggestion? Something looks off? Let us know — every message is read.

Email the team

Send us your bug reports, screenshots, suggestions, or anything else. We read every message.

Replies may be slow — we appreciate your patience

A clear description of the issue or suggestion
A screenshot or screen recording if the issue is visual
The file type you uploaded (PDF, DOCX, or TXT) and which template/style you used
Your operating system and browser
Any error messages you saw

My PDF renders as gibberish or empty pages.

This usually means the PDF is scanned (image-only). Notify will attempt OCR automatically if available.

My custom font isn't showing up after upload.

Make sure the file is a valid .ttf font built with notifyfontbuilder.netlify.app.

Can I save multiple custom fonts?

Yes — create a free account and your fonts are stored in your personal library.

Equations aren't rendering correctly.

Notify uses MathJax to render LaTeX. Email us the equation and we'll look at adding support.

How do I delete my account or data?

Email us at notify.helpteam@gmail.com with your username and we'll remove your data within 48 hours.